Fact Checking Policy
Fact-Checking Policy – Mkali Holdings Pty Limited
At Mkali Holdings Pty Limited, accuracy is at the core of our commitment to customers, partners, and the public. As a distributor of pharmaceutical, surgical, and cosmetic products, we understand that incorrect or misleading information can have serious consequences. This Fact-Checking Policy outlines the measures we take to ensure every piece of information on our website is accurate, verified, and trustworthy.
- Purpose of This Policy The purpose of our Fact-Checking Policy is to:
Maintain the highest standards of accuracy in all product descriptions, safety guidelines, and industry updates.
Ensure customers make informed purchasing decisions.
Build trust by publishing only verified and credible information.
- Sources of Information We only use reliable and verifiable sources when publishing information, including:
Official manufacturer and supplier product documentation.
Government and regulatory authority publications, including the South African Health Products Regulatory Authority (SAHPRA).
Recognised medical and scientific journals.
Verified trade and industry associations.
- Verification Process Before publishing any content, we follow a strict verification process:
Data Collection – Information is gathered from official, primary sources.
Cross-Referencing – Details are checked against multiple reliable sources to ensure consistency.
Expert Review – Content involving technical, medical, or regulatory details is reviewed by a qualified team member with expertise in that product category.
Final Approval – Content is approved by our editorial or compliance team before it is published online.
- Handling Errors
If any factual inaccuracy is identified, we correct it as quickly as possible.
Updates or corrections are dated, and significant changes are noted transparently.
Where relevant, customers are notified about important corrections affecting product safety, availability, or usage.
- Transparency and Accountability
Any content that includes opinions, supplier recommendations, or marketing material will be clearly distinguished from factual product information.
Sponsored or partnership content will be clearly disclosed.
Review and Updates Our fact-checking process is periodically reviewed to ensure it meets current industry, medical, and legal standards. We also update product information promptly when suppliers, manufacturers, or regulatory bodies issue new data.
Contact Regarding Fact-Checking If you have concerns about the accuracy of any content on our site, please contact us:
Email: info@mkaliholdings.co.za
Website: https://mkaliholdings.co.za